Terms & Conditions
Terms & Conditions – Vastrakala
Welcome to Vastrakala. By accessing or using our website and placing an order with us, you agree to the following Terms & Conditions. We request you to read them carefully before making a purchase.
General
These Terms & Conditions apply to all users of the website, including browsers, customers, and purchasers.
Vastrakala reserves the right to update, modify, or change these terms at any time without prior notice.
Continued use of the website after changes implies acceptance of the updated terms.
Product Information
We make every effort to display product details, descriptions, and colours as accurately as possible.
Slight variations in colour, texture, embroidery, or finish may occur due to lighting, screen resolution, or handcrafted processes.
Such minor variations are natural and do not qualify as defects.
Pricing & Payment
All prices listed on the website are in Indian Rupees (INR) and are subject to change without notice.
Payments can be made through available secure online payment methods.
Prepaid and Cash on Delivery (COD) options are offered as mentioned on the website.
Order Confirmation & Acceptance
Once an order is placed, you will receive an order confirmation message/email.
Vastrakala reserves the right to cancel or refuse any order due to product unavailability, pricing errors, or unforeseen circumstances.
In such cases, any prepaid amount will be refunded as per the payment gateway timelines.
Shipping & Delivery
Delivery timelines provided on the website are approximate and not guaranteed.
Delays may occur due to availability, courier partner issues, weather conditions, or other factors beyond our control.
Vastrakala is not liable for delays caused by third-party delivery services.
Exchange, Return & Cancellation
Exchanges, returns, and cancellations are governed strictly by our Return & Exchange Policy, Shipping Policy, and Cancellation Policy published on the website.
By placing an order, you agree to abide by these policies.
Intellectual Property
All content on the website, including images, logos, designs, text, and graphics, belongs to Vastrakala.
Any reproduction, copying, or use of content without prior written permission is strictly prohibited.
Limitation of Liability
Vastrakala shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of the website or products.
Our liability, if any, shall be limited to the value of the product purchased.
User Responsibilities
Customers are responsible for providing accurate personal and delivery information.
Vastrakala will not be liable for delivery issues arising due to incorrect or incomplete details shared by the customer.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.
Contact Information
For any questions, concerns, or clarifications regarding these Terms & Conditions, please feel free to contact us through the details provided on our website.